Deliveries are made from Monday to Saturday morning by Collisimo within 2 to 4 days from Monday to Saturday morning, except public holidays.
Your order is delivered to you, against signature, to the delivery address indicated on the order form. In case of absence at the time of delivery, a transit advice note is left for you so that you can pick up your package at the nearest post office. Parcels are kept pending at the Post Office for a period of 15 calendar days. Your ID is required to collect your package.
In the event of non-collection within the aforementioned 15-day period, the products will be returned to Atelier Devergne.
You have 14 days from receipt of your package to return all or part of your order. Damaged products cannot be returned.
To do this:
• Tell us you wish to return one of the products ordered via the following email address: firstname.lastname@example.org
• Send us the products you wish to return by post to the following address: 39 allée de Gagny, 93340, Le Raincy
• Your purchase will be refunded upon receipt of the product by us within 21 days